Refund and Cancellation
At xtreamcableconnect, customer satisfaction is our top priority, and we want to make sure you have a clear understanding of our refund and cancellation policy.
Refunds
We’re here to ensure you’re satisfied with our services. Here’s our refund policy:
Full refund for any service not yet activated.
If your service has been activated, you can request a refund within 30 days of activation. Refunds will be processed within 10 business days of receiving your request.
A 100% refund on orders cancelled within 7 days of the order date.
No refunds will be issued after 7 days.
Cancellations
Cancelling your service is hassle-free:
No cancellation fee for service not yet activated.
If your service has been activated, a $50 cancellation fee will apply.
To cancel, simply reach out to our customer service department at +18884058522. You can also cancel online by logging into your account and clicking the “Cancel Order” button.
Exceptions
Please note, the following orders are not eligible for refunds or cancellations:
Orders that have already been shipped.
Orders that have been activated.
Orders that have been used in any way.
Contact Information
Got questions? We’re here to help! Reach out toxtreamcableconnect customer service at +18884058522 for any inquiries about our refund and cancellation policy.
Your satisfaction matters to us at xtreamcableconnect . Feel free to contact us if you have any further questions or concerns.
Thank you for choosing xtreamcableconnect!
- Phone: +18884058522
- Email: contact@xtreamcableconnect.com
Thank you for choosing Xtreamcableconnect. We are dedicated to providing you with the best Satellite TV service and a seamless customer experience.